Why Are My Vivint Camera Not Recording Events? Causes & Solutions

Vivint Camera Not Recording Events


Want to know what is caused when Vivint Camera Not Recording Events? Vivint security cameras come with a number of great features. Sometimes, the device stopped working because of one or other reasons.


If your Vivint Doorbell Camera Not Working, check the camera settings, power source, and internet connection. Try to resolve the issue by restarting the device.


We understand that your device has stopped working but that’s not an issue. We have an easy way to refix the problem. Read the guide to know how to resolve the issue quickly.


Why Are My Vivint Camera Not Recording Events?


If your Vivint Camera Stopped Recording, a number of reasons are responsible for the same. Look at the below-given reasons:


  1. Vivint Camera Is Not Setup Properly: If your Vivint Doorbell Camera Is Not Turning On don’t forget to check the settings. Wrong camera settings could be responsible for the issue.


  1. Reboot Vivint Control Panel: It could be possible that the Vivint control panel loses connectivity with the camera. This is why your Vivint Doorbell Camera Not Working and not detecting any motion.


  1. Camera Is Not Connected To Power Source: Make sure that the batteries of the camera are charged and it is connected to a continuous power supply.


  1. Camera Is Not Connected To Internet: Vivint security camera required a good speed wifi connection for its proper working. No internet connection means no recording and no live view feed.


In order to resolve the Vivint camera issue, we have arranged the troubleshooting steps in a sequence manner below.


How To Fix It When Vivint Camera Not Recording Events?


If your Vivint Camera Not Recording Events, we have some troubleshooting methods to fix the issue.


  1. Reboot the Vivint Panel


If your Vivint Camera Stopped Recording, there could be a problem with the Vivint Skycontrol Panel. Here is how to reboot your Vivint panel:


  • In the bottom right-hand corner of the panel screen, you will find the option of “Menu icon”, choose the option and then select Devices. After doing that, enter your PIN passcode.

  • On the Devices submenu, tap on Displays and then choose the “Reboot” option. Now, you can confirm your action.

  • Wait until your device will not be reset completely. Once done, restart the Vivint camera and see if the issue is resolved or not.


  1. Restart the Vivint Camera


Restarting is another major technique to fix the issue. Restart the Vivint security camera if your Vivint Camera Not Recording Events. To do the same, press and hold the button until you will not see a red LED light in the indicator.


Release the button once the LED light on the indicator will turn green from red. This means that your device has been restarted successfully.


  1. Check the Power Source


If you have checked and found that the internet connection and control panel is working perfectly, check the power source then. It could be possible that your security camera is not getting enough power.


Hence, check the power outlet and the batteries of the camera. Damaged batteries could be responsible for Vivint Camera Not Picking Up Motion.


  1. Check the Vivint Camera Settings


If you have checked everything but still your Vivint not Recording, check the settings of the camera first. Wrong camera settings could be responsible for why your Vivint Doorbell Camera Not Working.


Conclusion


Weak internet connection and interrupted power supply could be responsible for why your Vivint Camera Not Recording Events. In this guide, we have presented all the solutions for you.


Need any help? Dial the Vivint Customer Service Phone Number.

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