Fix Vivint Camera Offline Issue In 6 Easy Ways



The problem of Vivint Camera Offline is very irritating but could be fixed with the help of some common troubleshooting methods. 


There is no doubt that security cameras are vital nowadays, but sometimes they stop recording for no reason. 


To fix this glitch, we first need to find the root cause. Then, we will start applying the troubleshooting steps from the basic to the most advanced ones. 


Possible Reason Behind Vivint Camera Offline Issue


We have found some of the common reasons why your Vivint camera is in offline mode. Here is the list: 


  1. Loose cable connection

  2. Bad internet configuration

  3. Outdated firmware 

  4. Too much distance between the router and camera

  5. Wrong wifi password 


Troubleshooting Methods: Vivint Camera Offline 


We have arranged the troubleshooting solution below to fix the Vivint Camera Offline issue. Hence, try all the solutions until the Vivint camera starts working again. 


  1. Verify All The Cable Connections 


To fix the Vivint Camera Offline issue, you first have to check all the cable connections properly. It may be possible that any of the connected cables are loose or needs to be replaced with the new one. After doing that, turn on the Vivint camera again and check if it starts recording or not. 


  1. Check Your Internet Connection 


If you have found that all the cables are perfectly connected but still your Vivint Doorbell Camera Offline, check your internet. It may be possible that your router has stopped working and this is why Vivint camera keeps going offline. 


  1. Restart Your Router 


We believe that most of the technical issues could be fixed easily just by a quick restarting process. Hence, restart the router now with the help of the steps given below. 


  • Press the power button on the router and remove the power plug from the wall outlet. 

  • Remove all the cables connected to the router and then wait for at least 60 seconds. 

  • Reconnect the cables again and then turn ON the power button. 

  • Wait until the camera will not be connected to the router. 

  • Now, check if the issue of Vivint Camera Offline gets fixed or not.


  1. Move Your Camera Near The Router


Try to connect any other device with the same network connection. If the internet connection found working perfectly, move your Vivint camera near the router. 


Most of the time the issue of Vivint outdoor camera offline occurs because of weak internet range. Hence, move your security camera near the router now. 


  1. Update The Firmware 


Have you recently updated the firmware of your device? It may be possible that because of outdated software your security camera has stopped working. 


  1. Factory Reset The Camera 


There is no doubt that you may need to face several issues while using the Vivint Outdoor Security Camera. Even after trying all the methods if your camera still goes offline then factory reset your security camera now. 




Conclusion


In this guide, we have discussed each and everything needed to fix Vivint Camera Offline issues. So, the next time if your camera goes offline, just follow all the methods mentioned in this guide.

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